cf99 Terms & Conditions – Know Your Rights and Responsibilities
These Terms and Conditions govern your use of the cf99 platform. Please read them carefully before registering or using any part of the service.
Introduction and Acceptance
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player" or "User") and cf99 ("the Platform", "we", "us", or "our") governing your access to and use of the cf99 website, mobile interface, games, and all associated services available at cf99.bio. By creating an account, logging in, or otherwise accessing the platform, you confirm that you have read, understood, and unconditionally agree to be bound by these Terms in their entirety.
If you do not accept these Terms, you must not access or use the cf99 platform. Continued use of the platform following any amendment to these Terms constitutes acceptance of those amendments. It is your responsibility to review these Terms regularly. cf99 reserves the right to update or revise these Terms at any time, and we will take reasonable steps to notify registered users of material changes.
These Terms are written in English. In the event of any inconsistency between the English version and any translated version, the English version shall prevail. By using cf99, you represent that you understand and are comfortable transacting in English for the purposes of these Terms.
Key Terms at a Glance
Age Requirement
21+ only. Age verification enforced.
Bangladesh Players
Platform designed for Bangladesh market use.
Payments
bKash, Nagad, Rocket and bank transfers accepted.
Bonuses
All bonuses subject to wagering requirements.
One Account
One account per player. Duplicates will be closed.
Governing Law
Terms interpreted under applicable law.
Eligibility Requirements
To register and use the cf99 platform, you must meet all of the following eligibility criteria at the time of registration and throughout your continued use of the platform:
- You are at least 21 years of age. cf99 strictly prohibits access by minors and individuals under the legal gambling age.
- You are acting on your own behalf and not as an agent or representative of any third party.
- You have not been excluded from gambling services by any self-exclusion request previously submitted to cf99.
- The funds you deposit are from a legitimate source and are not the proceeds of any unlawful activity.
- You will provide accurate, complete, and current information during registration and keep your account details up to date.
cf99 reserves the right to request documentation to verify your identity, age, address, or source of funds at any point during your relationship with the platform. Failure to provide satisfactory documentation may result in account suspension or closure and the withholding of pending withdrawals pending resolution.
Account Registration and Security
One Account Per Player
Each player is permitted to hold one account on the cf99 platform. Opening or attempting to open duplicate accounts — whether under the same or different personal details — is strictly prohibited. cf99 may close all duplicate accounts identified and may, at its discretion, void any winnings or bonuses associated with those accounts. If you believe a duplicate account has been created in error, contact support immediately.
Account Security and Login Credentials
You are solely responsible for maintaining the confidentiality of your cf99 login credentials, including your registered mobile number and password. You must not share your login details with any third party. All activity conducted using your account credentials will be deemed to have been authorised by you. If you suspect unauthorised access to your account, you must notify cf99 support immediately and change your password without delay.
Know Your Customer (KYC) Verification
cf99 may require KYC verification at registration or at any subsequent point, particularly before processing withdrawals above specified thresholds. Required documents may include a valid national identity card, passport, or other government-issued photo identification, together with proof of address and, where applicable, documentation evidencing the source of funds deposited. cf99 processes KYC documents in accordance with its Privacy Policy and applicable data protection principles.
Deposits and Withdrawals
cf99 accepts deposits via bKash, Nagad, Rocket, and direct bank transfers to major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, City Bank, and Islami Bank. All deposits must be made from a payment method registered in your own name. Third-party deposits — where the payment source belongs to a person other than the registered account holder — are not permitted and may result in the deposit being returned and the account being reviewed.
Withdrawals are processed to the same payment method used for the corresponding deposit where technically possible. cf99 aims to process approved withdrawals promptly. Processing times may vary depending on the payment method selected and whether KYC verification has been completed. cf99 reserves the right to conduct additional security checks before releasing any withdrawal, which may temporarily extend processing times. Minimum and maximum withdrawal amounts apply and are detailed in the account wallet section.
cf99 does not charge fees on standard deposits or withdrawals. However, your payment provider (e.g., your bank or mobile financial service) may apply their own transaction charges independently of cf99. All transactions are conducted in Bangladeshi Taka (৳ BDT). Where currency conversion is involved, the applicable exchange rate will be displayed at the point of transaction. Funds deposited to cf99 are held in your platform wallet and are not subject to interest.
Bonuses and Promotions
cf99 offers a range of bonuses and promotional offers to registered players, including welcome bonuses, reload bonuses, free spins, and seasonal promotions timed around events such as Eid, Pohela Boishakh, and the BPL season. All bonuses are subject to the following general conditions, in addition to any specific terms attached to each individual offer:
- Bonus funds are subject to wagering requirements before they may be withdrawn as cash. The applicable rollover is stated in the specific bonus terms for each offer.
- Only one welcome bonus may be claimed per player. Players who create multiple accounts to claim additional welcome bonuses will have those accounts closed and all associated winnings voided.
- Bonuses are non-transferable and have no cash value until the stated wagering requirements have been met in full.
- cf99 reserves the right to withdraw, amend, or cancel any bonus or promotional offer at any time without prior notice, where it suspects abuse or where the offer has been misrepresented.
Free spins awarded as part of a bonus offer may be restricted to specific games as stated in the individual promotion terms. Winnings from free spins are typically added to the bonus wallet and are subject to the same wagering requirements as other bonus funds unless stated otherwise.
Fair Use and Prohibited Conduct
cf99 is committed to providing a fair gaming environment for all players. The following activities are strictly prohibited and may result in immediate account suspension, closure, and forfeiture of all funds held in the account:
- Using any software, bot, script, or automated tool to interact with the cf99 platform in a manner not sanctioned by cf99.
- Colluding with other players or third parties to gain an unfair advantage over the platform or other users.
- Exploiting any technical fault, error, or loophole in the platform's software or games. Any winnings obtained through exploitation of a technical fault will be voided.
- Money laundering, structuring transactions to avoid detection thresholds, or depositing funds obtained through criminal activity.
- Providing false or misleading information during registration, verification, or when submitting a support request.
cf99 cooperates fully with law enforcement and regulatory authorities in any investigation of suspected unlawful activity involving the platform. Where cf99 has reasonable grounds to suspect prohibited conduct, it may freeze account funds during the investigation period without prior notice.
Responsible Gaming
Deposit and Spend Limits
cf99 provides all registered players with the ability to set personal deposit limits on a daily, weekly, or monthly basis. These limits take effect immediately upon activation and cannot be increased until the nominated cooling-off period has elapsed. Players are encouraged to set limits that reflect their personal financial circumstances. Limit-setting tools are accessible from the account settings after login.
Self-Exclusion and Time-Out
Players who feel they need a break from gambling may request a time-out period of between 24 hours and 6 weeks. During a time-out, the account remains open but no deposits or gameplay are permitted. Players who require a longer break may apply for self-exclusion, which closes access to the account for a minimum period of 6 months. Self-exclusion requests are processed by the cf99 support team and take effect within 24 hours of receipt.
Support and Problem Gambling
If you believe that your gambling is becoming a problem, or if you are concerned about the gambling behaviour of someone you know, please contact cf99 support immediately. Our support team is available 24 hours a day, 7 days a week, and can assist you with activating responsible gaming tools or initiating a self-exclusion. cf99 is committed to responsible gaming and takes all such requests seriously.
Intellectual Property
All content on the cf99 platform, including but not limited to its design, layout, graphics, text, software, game interfaces, trademarks, logos, and brand identifiers, is the intellectual property of cf99 or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms.
You may not reproduce, copy, modify, adapt, distribute, publicly display, broadcast, transmit, or create derivative works from any content on the cf99 platform without the prior written consent of cf99. Any unauthorised use of cf99's intellectual property may result in legal action.
Limitation of Liability
To the fullest extent permitted by applicable law, cf99 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of profits, loss of data, loss of goodwill, or interruption of service, even if cf99 has been advised of the possibility of such damages. cf99's total aggregate liability to you for any claim arising under or in connection with these Terms shall not exceed the total amount deposited by you to your cf99 account in the 30 days preceding the event giving rise to the claim.
cf99 makes no warranty that the platform will be available continuously without interruption, that it will be free of errors or technical faults, or that any defect will be corrected within a specific timeframe. Scheduled maintenance periods, technical incidents, or circumstances beyond our reasonable control may temporarily affect platform availability. cf99 will use reasonable endeavours to restore service promptly in the event of any disruption.
Amendments to These Terms
cf99 reserves the right to amend, update, or replace these Terms at any time. Where changes are material, cf99 will take reasonable steps to notify registered users — for example, by displaying a notice on the platform or sending a notification to your registered contact details. Your continued use of the platform after the effective date of any amendment constitutes your acceptance of the revised Terms.
If you do not agree with any amendment to these Terms, you must stop using the cf99 platform immediately and may request account closure by contacting our support team. cf99 recommends that you save or print a copy of these Terms for your records at the time of registration and review them periodically thereafter.
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