cf99 · Player Safety

Responsible Gaming at cf99

cf99 is committed to providing a safe, fair, and enjoyable experience for every player in Bangladesh. Gambling should always be entertainment — never a source of stress or financial hardship.

cf99 is strictly for players aged 21 and above. We do not permit underage gambling under any circumstances. Please play responsibly.

Our Commitment to Responsible Gaming

At cf99, responsible gaming is not an afterthought — it is built into the foundation of how we operate. We believe that every player deserves access to clear information, practical tools, and genuine support to help them stay in control of their gambling activity.

We are fully aware that for a small number of players, gambling can transition from a leisure activity into a harmful habit. Our responsible gaming programme is designed to identify at-risk behaviour early, provide effective intervention tools, and connect players with support resources before problems escalate.

Our platform monitors gaming patterns and, where irregular behaviour is detected, our support team may proactively reach out to a player to check in. If you ever feel that gambling is no longer fun or is affecting your daily life, relationships, or finances, we strongly encourage you to use the tools described on this page or contact our support team directly.

Responsible Gaming Tools

Deposit Limits

Set a daily, weekly, or monthly deposit limit on your cf99 account to keep your spending within a budget you are comfortable with. Once a deposit limit is set, it takes effect immediately. Reducing a limit is instant; increasing a limit requires a 7-day cooling-off period before it comes into force.

Session Time Limits

Set a maximum session duration so that the platform reminds you when you have been playing for a specified period. When your session time limit is reached, you will receive a notification and be guided to review your activity before continuing.

Time-Out Feature

If you need a short break from gambling, activate a time-out period of 24 hours, 7 days, or 30 days. During a time-out, your account is suspended and you will not be able to log in, place bets, or make deposits. The time-out cannot be cancelled once activated.

Self-Exclusion

For a more serious and lasting break, you may request self-exclusion from cf99 for a minimum period of 6 months, or permanently. During self-exclusion, your account is fully closed and you will not receive any marketing communications. To request self-exclusion, contact our support team directly.

Reality Checks

Enable periodic reality check pop-ups that display how long you have been playing in your current session and how much you have wagered. These prompts help you stay aware of your gambling activity and make informed decisions about whether to continue.

How to Access Your Responsible Gaming Tools

All responsible gaming tools are available directly within your cf99 account. To access them, follow these steps after logging in:

  • Log in to your cf99 account using your registered mobile number and password.
  • Navigate to Account Settings from the main menu.
  • Select Responsible Gaming from the settings menu.
  • Choose the tool you wish to activate — deposit limit, session limit, time-out, or self-exclusion — and follow the on-screen instructions. If you require assistance at any step, contact our support team at [email protected].

Warning Signs of Problem Gambling

Problem gambling can affect anyone, regardless of experience or income level. Being honest with yourself about your gambling habits is the first step toward staying in control. Watch for these warning signs:

Spending more than you can afford to lose

Feeling anxious, irritable, or stressed when not gambling

Losing track of time while playing

Chasing losses by placing bigger bets

Hiding gambling activity from family or friends

Borrowing money or selling belongings to fund gambling

Tips for Healthy and Enjoyable Play

  • Set a strict budget before you start playing and treat it as money spent on entertainment — not as an investment or a way to make money.
  • Never gamble when you are under the influence of alcohol, when you are emotionally distressed, or when you are trying to recover money you have already lost.
  • Take regular breaks. Step away from the screen every 30-60 minutes and give yourself time to assess whether you are still enjoying the experience.
  • Balance gambling with other leisure activities. cf99 is one entertainment option among many — do not let it crowd out time spent with family, friends, or on other hobbies.
  • Use the deposit and session limit tools available in your account to enforce your own boundaries automatically, so you do not have to rely on willpower alone in the heat of the moment.
  • Remember that game outcomes on cf99 are determined by certified RNG (Random Number Generator) systems, and the house always maintains a statistical edge over time. Gambling is never a reliable income strategy.

Protecting Minors

cf99 operates a strict 21+ age policy. All new registrations require confirmation of age, and we conduct KYC verification that includes age verification documents. Any account found to belong to a person under 21 will be closed immediately and all associated funds will be handled in accordance with our Terms and Conditions.

If you share a device with younger family members, we strongly recommend enabling parental controls or device-level content filtering to prevent access to gambling websites. If you believe a minor has accessed cf99 using your account or device, contact our support team immediately at [email protected].

Need Help? We Are Here for You

If you feel that gambling is no longer a fun activity and is beginning to affect your finances, relationships, mental health, or daily routine, please do not hesitate to reach out to the cf99 support team. We handle all responsible gaming conversations with complete confidentiality, compassion, and without judgement. We can help you activate limits, arrange a time-out, or process a self-exclusion request — whichever is right for your situation.

cf99 Support Team

Available 24/7 to help with responsible gaming requests, account limits, and self-exclusion.

[email protected]

Ready to Play Responsibly?

Log in to your cf99 account to set your deposit limits and session controls, or visit our FAQ for answers to common questions.

Go to cf99 Login Read the FAQ